Sommelier Job at L'Auberge Carmel, Carmel By The Sea, CA

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  • L'Auberge Carmel
  • Carmel By The Sea, CA

Job Description

L'Auberge Carmel is searching for the right Sommelier to join our world-class team.

Job Objective
Acts as part of an integral service team providing the utmost customer service in fine dining standards to all L'Auberge Carmel and Aubergine guests with a primary focus on recommending and pairing wines with food.

Key Areas of Accountability:

*“desire for continued education and learning is a must”

*Maintains and updates wine pairing list based on current menu compatibility.

*Coordinates ordering of wines with the Wine Director.

*Maintains close inventory of Wine products.

*Ensures accurate, knowledgeable, and thorough service of wines to all guests.

*Teaches service staff about paired wines to ensure they can assist in a knowledgeable fashion.

*Assists service staff with food service as able.

*Ensures guest satisfaction in Restaurant Service Operations.

*Performs all Service procedures in an exemplary manner.

*Ensures preparation and maintenance of wine service.

*Ensures thorough knowledge of food.

*Communicates clearly and effectively with Charm and Courtesy.

*Is familiar with and able to offer and up-sell beverages and extra options.

*Maintains excellent standards of Health and Safety in line with hotel policy and CAL/OSHA requirements.

*Maintains a teamwork orientation toward and among co-workers.

*Assist in the effort to ensure guests are greeted in a warm and timely manner.

*Responds to guest concerns and questions and resolve to guest’s satisfaction by troubleshooting or directing guest complaints to the appropriate department head for prompt action.

*Able to utilize Toast  system to print reports, read guest requests, utilize guest names, and seat guests in the system.

*Able to utilize the Toast Point of Sales system effectively and accurately.

*Coordinates and communicates with kitchen and service staff effectively.

*Completes Wine inventory monthly.

*Completes glassware inventory quarterly.

*Maintains impeccable standards of appearance and standards of silence.

*Ensures restrooms are kept up to guest standards

*Handles all equipment, china, glassware, etc. with care

*Handles all aspects of food service including running food, setting silverware, clearing plates, resets tables, and offering beverage or coffee service.

*Demonstrates loyalty and trustworthiness to the entire Mirabel Hotel and Restaurant Group.

*Other duties as assigned.

 

Job Tags

Full time,

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