This is a remote position.
We are a familyoriented company that loves to see our agents succeed and our clients enjoy the smooth process of booking their vacation.
Job Description
We are looking for r emote travel professionals . As a Remote Hotel Reservationist you are responsible for accurately and efficiently handling incoming requests via multiple channels (e.g. smartphone email etc.).
A Remote Hotel Reservationist is the primary point of contact for the client and will be responsible for handling all booking needs for travelers both business and leisure while providing exceptional customer service to exceed clients expectations. In addition you have access to sell package options tours event ticketss and more. No experience is required as all training and certifications are provided.
We are looking for individuals with:
Passion to help clients build the ultimate dream vacation by offering our destinations and services
Excellent customer service skills
Desire to build relationships with our travel partners & clients
Drive to execute the sale
Expertise in our product and policies
Acute attention to detail and the ability to review your own work to ensure quality
Ability to work under pressure quickly and accurately
Responsibilities:
Prepare plan and execute travel sales (including but not limited to airline car rental cruises hotels and ticket/events)
Provide exceptional customer service to clients
Maintain relationships with travel partners and vendors
Work well in a group/team setting
Stay up to date on the travel industry and policies
Collect and enter data into our software and maintain client files
Complete required certification within a timely manner
Complete ongoing training with our company and travel partners
Qualifications:
Must have a smartphone with reliable internet access
Laptop or desktop computer (highly recommend however not required) with reliable internet access
Must be at least 18 years of age
Must reside in the United States
Skills:
Time Management
Computer and Internet knowledge
Verbal and Communication
Motivation
Self Discipline
Motivation
Leadership
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