HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
The Patient Advocate provides exceptional customer service to inbound inquiries from external and internal entities. They aim to provide first contact resolution on phone calls they receive while using appropriate judgement on when to escalate. The Patient Advocate adheres tightly to call scripts, policies, and procedures established by the organization.
Essential Duties and Responsibilities
Required Knowledge, Skills and Qualifications
High school diploma/GED
Demonstrated experience with multi-tasking
Strong communication skills (written & spoken)
Strong organizational skills and attention to detail
Demonstrate proficiency in using electronic health records (EHR) system, call center technology, and Microsoft Office Suite.
Ability to communicate effectively with HarmonyCares providers and patient care teams.
Ability to communicate effectively with patients and their family members, and facility staff.
Knowledge of basic principles, practices and techniques in primary healthcare.
Ability to read and interpret written information and write clearly and informatively.
Ability to speak clearly and persuasively in positive or negative situations, including listening and getting clarifications, and responding well to questions.
Preferred Knowledge, Skills and Experience
EMT certification and experience
Medical Assistant certification and experience
Experience in Aprima (EHR)
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
Position Summary: Early Childhood Program Specialist 3 ( Lead Teacher ) interacts with parents, practicum students, volunteers, and... ...work study students, temporary employees, and volunteers. Use computer literacy and knowledge to find teaching resources on the...
...Full job description Library Assistant Due to a promotion, the Morse Institute Library is accepting applications for the Library Assistant... ...supporting the growth of the Natick community. This is a part-time 18 hr./week non-benefited position starting at $22.7237/hr....
...mental health, substance use or social service need, and reducing police contacts via social work intervention. Position Title: Case Manager Position Type: Part Time; 20 hours weekly; weekend availability as needed Benefits Eligible: No Location: Southern...
Eminence Home Care is looking for talented Personal Care Assistants (PCAs) to join our amazing team! As a Personal Care Assistant , your main focus will be ensuring our clients are safe, feel supported, and are able to remain at home by providing assistance with...
...Department Summary The UCLA Asset Management Department provides full-service property management for University-owned buildings in Los Angeles County (estimated over 2.1 Million SF, occupied by 150 primarily University tenants and generating $60M of annual...