Job Description
Initial Posting Date
10/08/2024
Application Deadline 10/22/2024
Agency Department of Justice
Salary Range $4,998 - $7,647
Position Type Employee
Position Title Business Analyst (Operations & Policy Analyst 2) - IT Modernization Project
Job Description The Oregon Department of Justice is seeking to hire a
Business Analyst (Operations & Policy Analyst 2) to serve on its Legal Tools Program Team. The goal of the program is to remove obsolete systems for case management, timekeeping, and billing – systems that are at or nearing end-of-life and will soon become unsupportable – to be replaced with a modern integrated platform that will facilitate better data for analysis, improved productivity and reliability, and a unified user experience, the benefits of which will extend well past the end of the program. Our best candidates will be skilled in conducting interviews for requirements elicitation. They will be able to quickly identify follow-up questions that must be answered, interpret responses, and effectively document business and operational processes. In later stages of the program, this person will develop testing scenarios for technical and user acceptance, participate in the testing of systems to verify functionality, provide assistance to the technical team, and provide training support during all phases of the system selection and implementation—candidates with technical writing skills are preferred. Most importantly, our best candidates will be friendly and approachable and able to foster essential business relationships with people of all backgrounds.
At this time, the position is
Limited Duration through June 30, 2025, but is likely to be extended or changed to permanent in the future. A developmental, work-out-of-class, or underfill (until MQs can be met) rotational opportunity may be possible if the best candidate is internal and a rotation won’t negatively impact the business.
Apply today, and for the opportunity to be a part of our team. We will ensure you are paid well and equitable to your peers, make work-life balance attainable, and show you the door to professional development and job satisfaction. You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success.
This position may be offered as full time remote within Oregon. Remote work for out-of-state candidates
may also be possible, however, a number of factors must be considered; at this time, we are unable to accommodate remote work in all 50 states.
Required Attributes And Special Requirements Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage everyone who meets the basic requirements of the position to apply. If you have transferable experience, tell us about it!- A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills AND two (2) years professional-level evaluative, analytical and planning work.
OR - Any combination of experience and education equivalent to five (5) years of experience that typically supports the knowledge and skills for the classification. Learn more about the classifications specs here. Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)
AND - Must agree to comply with specific security and confidentiality requirements of the Department and its business units.
- Must work independently and be self-directed.
- Must work well in a highly motivated team coverage situation, cover various interest groups, and exercise considerable initiative.
- Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.
Requested Skills And Experiences And Desired Attributes This is our wish list. By no means do we expect you to check all of the boxes, however, we want to know what experiences you do bring to the table. Use this list as a guide as you prepare your application material. - Strong analytical and communication skills.
- Experience with large-scale IT modernization, SDLC, business transformation initiatives, migration, and/or integration projects.
- Knowledge of project management and business analysis practices, and the ability to communicate on this topic with a wide range of individuals.
- Knowledge of Organizational Change Management practices.
- Familiarity with case management tools and software (i.e., case information management, time management, billing management, and document management).
- Ability to fully understand the business needs of a large law firm as it pertains to technology and practical application in a legal environment.
- Ability to adapt technical and process requirements to meet diverse business needs.
- Effective problem-solving, analytical, and time management skills.
- Strong organizational, presentation and customer service skills.
- Skilled at analyzing data and documentation.
- Demonstrated technical writing experience.
- Ability to communicate respectfully both verbally and in writing with a wide range of audiences including employees, managers, external stakeholders, and agency partners.
- Ability to develop relationships and bring people together in pursuit of a common managed objective.
- Demonstrated commitment to valuing and promoting a culturally-competent, diverse, and inclusive work environment.
- Demonstrated lifelong learner who masters and stays current on new technical and business skills.
- Familiarity and experience applying techniques outlined in the Business Analysis Body of Knowledge (BABOK) and Project Management Book of Knowledge (PMBOK).
- Certification in Business Analysis (PMI-PBA), Project Management (PMP or CAPM), or similar.
APPLICATION PROCESS Diversity is a core value of the Oregon Department of Justice. We are working to build and maintain an inclusive and equitable work environment. Every employee expands our diversity by contributing to the range of ways to understand and communicate with one another, identify challenges, and work cooperatively. - Follow the "Apply" link and complete the application online and all supplemental questions.
- Attach your resume.
- Attach your cover letter. Your cover letter must not exceed two pages and should clearly articulate how your experience and training relate to the desired attributes and experience. Scroll to the “Desired Attributes and Experience” section to identify possible topics to incorporate into your cover letter.
Applicants whose experience, education, and training most closely match the requirements and needs of the position will be invited to interview. Additional applicant screening will depend on the number of qualified applications received.
ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both requested documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.
CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates.
Prior to clicking "Apply" , update your employee profile to reflect your Education, Skills, and Job History (including your current job).
WHAT YOU WILL DO (in Part) - Collaborate with business colleagues, cross-functional teams, stakeholders, and third-party vendors as you evaluate, understand, document, and communicate end user requirements.
- Contribute to business process redesign in collaboration with contracted vendors, stakeholders, and organizational change management.
- Create process flow diagrams, business logic, business rule, outcomes or other flow representations. Identify gaps between current business processes and the functionality of proposed software solution(s), using the knowledge to ensure the solutions are workflow driven and able to adapt to workflow changes.
- Ensure requirements consider the needs of each of our unique divisions and accommodate both standard and distinctive processes.
- Perform various testing to ensure business requirements are met (e.g., proof of concept testing).
- Identify gaps between current business processes and the functionality of proposed software solution(s), using the knowledge to ensure the solutions are workflow driven and able to adapt to workflow changes.
- Participate in solution design with technical teams.
- Prioritize requirements effectively and manage conflicts and issues to full resolution.
- Craft operational process manuals, specifications, procedures, and policies.
- Document and analyze findings, results, and testing.
- Grow and maintain stakeholder and internal client relationships.
- Have fun on the job and develop professionally while also meeting the needs of the position.
What's In It For You - Limited Duration, full-time employment in Salem, Oregon; fully remote (out of state possible).
- Opportunity to expand your technical and professional skills.
- Advancement opportunity within DOJ and the State of Oregon.
- Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
- Excellent medical, vision, and dental.
- Pension and retirement programs.
- Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package.
- Representation and support by the Service Employees International Union (SEIU).
Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity. For additional information regarding working for the Department of Justice and application assistance, click HERE.
Oregon Department of Justice
1162 Court St NE
Salem OR, 97301
DOJ.recruitment@doj.oregon.gov
Phone: (503) 947-4328
Fax: (503) 373-0367
Job Tags
Remote job, Holiday work, Permanent employment, Full time, Work experience placement,