Job Description

At Chick-fil-A Miami Shores, the Back of House (BOH) Manager role is more than just a job; it's an opportunity! In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide exceptional dining experiences for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. His or her area of responsibility will primarily focus on the kitchen areas including food preparation, breading, fryers, dishwashing, walk-in freezer, walk-in cooler, break room and back office.

Position Type:

• Full-time (30+ hours per week)

Compensation:

• $20 an hour.
• Earn a $0.25 raise per quarter.

Our Benefits Include:

• Competitive pay.
• Scholarship opportunities.
• Team parties and outings.
• Flexible scheduling (and closed on Sundays).
• A fun work environment where you can positively influence others.
• Learning first-hand from an experienced Operator and restaurant leaders.
• Intentional growth and development to help you reach your professional goals.

Back of House Manager Responsibilities:

• Assist in hiring new team members.
• Set team goals, work towards accomplishing them and celebrate the wins.
• Develop and grow the team's capabilities through intentional coaching.
• Hold the team accountable to all standards and lead by example.
• Provide feedback and encouragement often.
• Lead meetings with Shift Leaders and Team Leaders.
• Represent the BOH at Director level meetings.
• Schedule shifts for assigned team.
• Confirm checklists are being completed to standard.
• Maintain a clean and safe environment.
• Ensure disciplinary action is given fairly and consistently.
• Assess current systems and implement ideas for improvement.
• Assist with inventory management and catering operations.
• Submit and receive truck, bread and produce orders.
• Other duties as assigned.

Also, be able to lead and support your team with their responsibilities referenced below:

• Prepare, cook, and assemble safe food fast and accurately.
• Adhere to Chick-fil-A food safety standards.
• Be knowledgeable of all kitchen stations including fries, breading, food preparation, and dishwashing.
• Keep the kitchen clean and orderly at all times.
• Stock kitchen inventory as needed.
• Work safely around kitchen equipment.
• Report maintenance issues to leadership.
• Complete all opening or closing tasks as assigned.
• Adhere to Chick-fil-A rules and dress code at all times.
• Other duties as assigned.

Qualifications and Requirements:

• Smile.
• Create and maintain eye contact.
• Speak enthusiastically.
• Make emotional connections with guests.
• Serve and help others.
• Communicate effectively.
• Multitask quickly, yet thoroughly.
• Exhibit a cheerful and positive attitude.
• Be team-oriented, adaptable, and dependable.
• Possess a strong work ethic and be detail-oriented.
• Adhere to Chick-fil-A rules and dress code at all times.
• Have the ability to lift and carry 20-30 lbs.
• Have the ability to stand for long periods of time.

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