Job Description

Join Our Team!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.

General Purpose

Assists the manager of a geographic territory, region, location or unit that has an impact on corporate, business unit, or organizational objectives. Contributes to the establishment of strategies and plans, and implements business objectives. Works with management to manage and allocate financial and employee resources. Is responsible for selecting, coaching, and developing employees and responsible for management of employee salaries. Implements and supports Company programs and policies

Responsibilities

• Assist Metering Operations Manager in managing and allocating financial and employee resources in company's field customer service organization. 
• Supervise PacifiCorp Metermen, Meter Readers, Field Metering Specialists or Collectors who install, maintain, test, read and perform connects and disconnects of all electric metering equipment in assigned service territory.
• Maintain a safe working environment for employees within the assigned area of responsibility. 
• Ensure that customer guarantees are met, commission required testing is completed on annual basis, meters are read accurately, safely, and timely in order to meet billing deadlines.
• Interface with other organizations within Power Delivery and act as a field liaison between customers and company.
• Ensure that debt reduction efforts are enforced and maintained at acceptable levels in assigned areas.
• Work in conjunction with other Field Operations Managers to effect a smooth and seamless operation between work groups and for the benefit of PacifiCorp Customers.
  
   

Requirements

• High School diploma or GED; or the equivalent combination of education and experience.
• A minimum of two years’ experience in Operations, Power Delivery, Customer Service, Metering or Field Service Organizations or equivalent work experience.
• Ability to influence customers and employees’ actions toward meeting customer requirements and toward customer service guarantees.
• Communication and interpersonal skills to communicate expectations, coach employees, provide feedback, and work collaboratively with other departments.
• Valid driver’s license and willing to travel as needed
• Must live within 50 miles of the Ogden, Utah area

 

Additional Information

Req Id: 112521
Company Code: PacifiCorp 
Primary Location: OGDEN
Department: Power Delivery
Schedule: Full-Time
Personnel Subarea: Exempt
Hiring Range: $87,600.00 - $103,100.00 
This position is eligible for an annual discretionary performance incentive bonus of up to 12% of salary.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit:

Employees must be able to perform the essential functions of the position with or without an accommodation.

At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

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